Privacy Policy

Welcome to R.S Enterprises. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at rs.enterprisesrosystem2014@gmail.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us. This may include:

• Personal Details: Name, phone numbers, email addresses, and home/business addresses for service appointments.
• Service Data: Details about your RO systems, water quality, and home appliances that require maintenance.

2. How We Use Your Information

We use personal information collected via our Website or through phone/WhatsApp inquiries for a variety of business purposes described below:

• To fulfill and manage your service requests, repairs, and AMC contracts.
• To send you administrative information, such as service appointment reminders or updates to our terms and conditions.
• To respond to user inquiries and offer support.
• To request feedback and contact you about your use of our services.

3. Will Your Information Be Shared?

We do not sell or rent your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services (e.g., sharing your address with our on-field technicians), to protect your rights, or to fulfill business obligations.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice (such as maintaining your AMC records or warranty history), unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. Contact Us

If you have questions or comments about this notice, you may email us or contact us by post at: